Family Resources
When are the nightly curfews?
Sunday – Thursday
10:00 – 10:05 PM In-building curfew
12:00 AM In-room curfew
Friday – Saturday
11:00 PM – 11:05 PM On-campus/In-building curfew
12:00 AM In-room curfew
Walking / Biking
Sunset
CC and Safety Office Hours and Numbers
CCs are available 24 hours a day to assist your students. The Bryan CC desk is staffed from 7:30am to 1:30am, Sunday through Thursday and from 7:30am to 2:30am on Friday and Saturday. All other CC building offices are staffed beginning at 6:30pm each day. Outside of these hours there will always be 2 CCs on call while students are on campus. The contact numbers for the on-call CCs are posted at each CC desk and can be viewed here. If your student has an emergency they are encouraged to reach out to the on duty CCs.
NCSSM also has Campus Safety Officers available 24 hours. They can be contacted in non-emergencies at 919-416-2911. In emergencies they can be contacted via their radios at 919-416-2711; please note that because these calls are handled by a radio you should allow a few seconds to pass before speaking after the officer has spoken.
Sign-Out Procedures
Each and every time your student leaves campus they MUST sign out (i.e. even when leaving with an adult—parent, CC, or teacher—or simply traveling down 9th or Broad Streets with friends)
The sign-out procedure is fairly straightforward—
Each student will register for an Orah account. An invite will be sent to their NCSSM email.
They will then sign out when they leave campus via the Orah mobile app. on a smartphone or tablet by signing into their account and submitting a pass which should include their destination, companion(s), and expected return date/time.
If a student is not travelling more than 30 miles, missing curfew, or going to be gone overnight, they simply submit a Day / Local pass. Then they are good to leave campus. If they will be walking or biking, they must return to campus by sunset. Additionally students should always have at least one companion when departing campus.
If your student will be traveling beyond a 30 mile radius of campus, will be missing a curfew, or leaving campus over night, they should submit the pass of the appropriate type. Once they have, you will recieve an email to your NCSSM account and must approve their pass. For this reason we ask any passes for traveling beyond a 30 mile radius of campus, missing a curfew, or leaving over night be submitted at least 24 hours in advance, unless the student is being picked up be their legal guardian. Once a student is ready to leave for a pass of this type they MUST stop by the Bryan CC Desk to get their pass activated. At this time their legal guardian or another adult approved of in the pass must present ID to the on-duty CC, before the student can depart. If the student is departing campus by taxi or rideshare, this should be noted in their pass; in this case the student still comes to the desk to get their pass activated, but no one will need to present ID, as the student is departing on their own.
We will provide students transportation to the Greyhound or Amtrak station. If your student is taking a train or Greyhound bus as part of their pass, they follow all the steps above. In addition they must speak to the CC at the Bryan Desk at least 24 hours in advance of their travel, so we can get them added to our transport list (we will also schedule a return pickup, if needed) and should arrive back at the CC desk promptly, to ensure we get them to their train on time. In this case, a student does not need anyone to present ID when they leave campus, since they are being taken to the station by an on-duty CC.
Sign Out Reminders.pdfWhat Pass.pdfHow do I send mail to my student?
Mail and packages should be addressed as follows:
Student’s Full Name
NCSSM, Mailbox number (Example: NCSSM, L001)
1219 Broad Street Durham, NC 27705-3577
Your student can find their mail box number via blackbaud. Your student should check their mail box often. If they are having any trouble accessing it, they can seek assistance from anyone at the Bryan CC desk. Packages will be kept either in the mail room or be brought to the Bryan CC Desk. Students will be emailed when a package arrives and given instructions of where to collect it from.
My student has a roommate / hallmate conflict, what can I do?
Please do not get involved directly. Feel free to provide advice to your student, but remember you would not want another family to resolve an issue involving your child
Encourage your student to speak to Grant
All students should try to be understanding and considerate
It is an adjustment to live with a new people
Room switches are a last resort
There is a process in place for resolving conflicts
Clinic Info
Student Health, often referred to as the Clinic, is located on the first floor of the Hunt Residence Hall. The Clinic is staffed by a nurse, medical assistant, and a family nurse practitioner. Our medical director oversees the Clinic’s daily operation and is present in the Clinic one day a week. The Clinic is staffed and equipped to manage most acute and chronic illnesses that occur while students reside at NCSSM. Common over-the-counter medications, bandages, splints, and crutches are dispensed at no additional charge to students. Prescriptions, if required, can be picked up from a local pharmacy. Some problems may require additional care, in which case students are referred to area professionals. Families will be notified if this referral is necessary.
Students are prohibited from keeping certain types of prescription medications in their rooms (e.g., narcotics, psychotropics, stimulants). These medications must be retained and distributed by the Clinic. Students may keep over-the-counter medications in their rooms for their personal use (e.g., pain relievers, cold medications, stomach remedies, herbal remedies, vitamins, etc.).
The clinic is open Monday - Friday from 8:00am to 4:00pm. After hours and on the weekends students can reach out to CCs on duty for help; the CCs will contact a 24 hour telephone nursing service called Healthlink to seek advice on how to aid your student.